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Frequently Asked Questions
Since every pair is handcrafted to order, please allow 5–10 business days for production. Shipping within Ethiopia takes 1–3 days, and international orders take 7–14 days depending on location.
Yes! We accommodate custom width and length adjustments at no extra cost. Simply mention your requirements in the order notes or contact us directly.
We accept returns within 14 days of delivery for unworn shoes in original condition. If you experience any fitting issues, we are happy to adjust or exchange your pair.
Use a soft brush to remove dirt, then apply a quality leather conditioner every 4–6 weeks. For a deep shine, use a matching color cream polish. Store in a cool, dry place with shoe trees.
Yes, we ship to over 50 countries worldwide. International shipping costs vary by destination. All duties and taxes are the responsibility of the customer.